AI assistant for website chat, WhatsApp and phone calls
Every customer answered, in their language.
Nimmi is an assistant trained on your business. It answers questions, captures leads and books appointments in English, Hindi, Tamil and eight more Indian languages, and hands the conversation to your team when it should.
Build and test free, with 30 voice minutes. Plans from ₹833 a month, billed yearly.
Hi, 2BHK flat price enna?
2BHK homes at Green Park start at ₹58 lakhs, with possession in March. Would you like to see the site this weekend?
Saturday morning ok
Done. Saturday at 11 AM. What name should I book it under?
Asked about 3BHK prices and home loans. Booked a site visit for Sunday morning.
- Name
- Arun
- Budget
- 85 lakhs
- Visit
- Sunday, 10 AM
One assistant
Everywhere your customers already reach you.
Train it once. The same knowledge, tone and rules apply on your website, on WhatsApp and on the phone, and every conversation lands in one place.
Website chat
- A chat window in your colours, live in one line of code
- Flows for forms and qualifying questions
- Visitors can switch to a person at any time
- A call-back button for people who'd rather talk
- Replies day and night on your WhatsApp Business number
- Understands Tanglish and Hinglish, and replies in kind
- Your team takes over from Live chat when needed
- Confirms bookings made on calls
Phone calls
- Answers calls on your business number
- Calls back new leads within a minute
- Transfers to your team with a one-line brief
- Recording, transcript and summary for every call
Inside the product
See what you get on day one.
The screens your team will use every day: setting up an assistant, reading calls, following up on leads and answering what it couldn't.
Pick a language and a natural voice, choose what it should find out, and test it in your browser or on your own phone.
Screens from a demo workspace with sample data.
Why Nimmi
Built for the way India talks to businesses.
Speaks 11 Indian languages
And keeps up when callers switch to English mid-sentence, the way people really talk. Natural Indian voices for each.
Helloनमस्तेவணக்கம்నమస్కారంನಮಸ್ಕಾರനമസ്കാരംनमस्कारনমস্কারનમસ્તેਸਤ ਸ੍ਰੀ ਅਕਾਲନମସ୍କାର
Replies in about a second
Callers can interrupt, change their mind or pause. It responds like someone on the line would.
Hands over with a brief
When a customer wants a person, your team hears a one-line summary before they're connected.
Assistant Your teamOne assistant, every channel
Train it once. The same knowledge and rules answer on your website, WhatsApp and the phone, and your team hears about every lead by email.
PhoneWhatsAppWebsiteEmailPhone calls
A receptionist that never misses a call.
Your assistant picks up on the first ring, answers from your own information, books what needs booking and writes it all down for you.
- Finds out what you need
- You choose the details to collect, like budget or preferred date. Each call is judged against your goal.
- Every call on record
- Recording, transcript and a short summary for every call, with the caller's mood and a lead score.
- Sounds like a real office
- Optional background sound, a pronunciation guide for brand names, and voicemail handling for outbound calls.
- Built for India's rules
- Says it's automated and recorded, honours opt-out phrases, keeps a do-not-call list and deletes recordings on schedule.
- 0:02AssistantVanakkam, I'm Nimmi, an automated assistant for Sri Ramana College. This call may be recorded. How can I help?
- 0:08CallerMBA admission ku fees evlo?
- 0:10AssistantThe two-year MBA is ₹1.2 lakhs a year, and scholarships are available. Shall I book a counselling session?
- 0:19CallerYes, tomorrow evening
- 0:21AssistantBooked for tomorrow at 5 PM. You'll get the details on WhatsApp.
English · Hindi · Tamil · Telugu · Kannada · Malayalam · Marathi · Bengali · Gujarati · Punjabi · Odia
- Ravi KumarUnit B-204Visit booked
- Asha NairUnit Villa 7Wants price list
- Imran SUnit C-110No answer, retry 4 PM
- Meera IyerUnit B-118Calling
Call-backs and campaigns
Call back every lead while they're still interested.
When someone leaves their number and asks for a call, your assistant rings them within a minute. For a whole list, run a campaign.
- Upload a list and personalise each call with details like name, unit or date
- Calling hours, retries and calls at once, set per campaign
- Leaves a voicemail or tries again later when nobody answers
- Live progress, with results you can export
- Only people who agreed to be called, as TRAI requires
Collected data
Know what every conversation was worth.
Decide what your assistant should find out. After each chat or call you get those details in a table, with a lead score and whether the conversation reached its goal.
- Your own fields: text, numbers, dates, yes or no, a list of choices
- Hot, warm and cold leads, so your team calls the right people first
- Questions it couldn't answer, grouped, so you can teach it in one place
- Export to CSV, or send everything to your CRM as it happens
| Caller | Type | Budget (L) | Lead | Goal |
|---|---|---|---|---|
| Priya R | Flat | 65 | Hot | Met |
| Karthik S | Villa | 120 | Warm | Met |
| Fatima B | Plot | 40 | Warm | Not met |
| Deepak J | Flat | – | Cold | Not met |
- Ravi KumarWhatsApp
- AshaWebsite
- +91 98400 77…WhatsApp
Nobody called me back yesterday!
Note · only your team sees thisTried at 6 PM, no answer. Offer Saturday 11 AM.
Sorry about that, Ravi. Can I book Saturday at 11 AM for you?
Live chat
Your team steps in at the right moment.
When a customer asks for a person, or is clearly unhappy, the assistant brings in your team. They reply from one inbox for the website and WhatsApp.
- Internal notes your customers never see
- Saved replies for the questions your team answers every day
- Business hours, holidays and an away message
- Owner, admin and agent roles for your staff
How it works
Live this afternoon, better every week.
- Step 1
Teach it your business
Add your website pages, PDFs, YouTube videos or a few FAQs. Or start from a template for your industry and fill in the blanks.
- Step 2
Choose where it works
Paste one line of code on your website, connect your WhatsApp Business number, and get a phone number for calls.
- Step 3
Watch it and improve it
Read every chat, listen to every call, and answer the questions it couldn't. It uses your answers from then on.
Integrations
Fits the way you already work.
Leads and summaries go where your team looks: their inbox, your CRM or a spreadsheet.
Email
Lead alerts to your team, and automatic follow-ups to customers with your name and reply address.
WhatsApp Business
Two-way AI chat on your own number, plus confirmations after calls.
Webhooks
Every lead and call, signed, to your own system, Zapier, Make or Zoho Flow.
LeadSquared
Leads created or updated automatically, matched on phone and email.
Google Sheets
Add a row for each lead straight from a chat flow.
Phone numbers
Indian numbers through Exotel, or local numbers in the US, UK, Canada and Australia.
Industries
Start from a template made for your business.
Each one sets up the assistant's instructions, a knowledge sheet to fill in, and what to ask callers. Change anything later.
- Real estate
Project questions, site visits and loan enquiries.
Coaching and colleges
Admissions, fees and counselling sessions.
- Clinics and hospitals
Doctor timings and appointments, never medical advice.
- Online stores
Order questions, returns and cash-on-delivery checks.
Restaurants
Menus, timings and table bookings.
Salons and spas
Services, prices and appointments.
Travel
Packages, visas and trip enquiries.
Insurance and loans
Plan questions and qualified leads for advisors.
Pricing
Simple plans that grow with you.
Build and test any plan free, including 30 voice minutes. Pay when you put an assistant live. Prices are per assistant.
Starter
An assistant on your website.
₹833a month
₹9,990 billed yearly
Start freeIncludes
- 1 assistant
- Website chat in your brand
- 2,000 AI replies a month
- Train on documents, websites and videos
- Questions it couldn't answer, to teach it
- 1 team seat
Growth
RecommendedWebsite and WhatsApp, with your team.
₹2,083a month
₹24,990 billed yearly
Start freeEverything in Starter, plus
- WhatsApp on your own business number
- Live chat with notes and saved replies
- 10,000 AI replies a month
- Collected data and lead scores
- Email alerts and customer follow-ups
- 3 team seats
Pro
Add phone calls and campaigns.
₹5,833a month
₹69,990 billed yearly
Start freeEverything in Growth, plus
- Voice assistant with 300 minutes included
- Call-backs and outbound campaigns
- 25,000 AI replies a month
- Webhooks, LeadSquared and Google Sheets
- Business hours and warm transfers
- 5 team seats
Extra voice minutes
For any plan. They don't expire.
- 100 minutes₹549 (₹5.49/min)
- 500 minutes₹2,499 (₹5.00/min)
- 1,000 minutes₹4,499 (₹4.50/min)
Phone numbers
Indian numbers through Exotel need your business documents, as telecom rules require. Numbers in the US, UK, Canada and Australia are instant, from ₹99 a month.
Agencies and larger teams
Many assistants, higher limits, custom voices or volume call pricing. We'll put a plan together with you.
Talk to usWhich languages does it speak?
English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi and Odia. On calls it also follows callers who mix English into their language, like Tanglish or Hinglish.
How do I train it on my business?
Add your website pages, PDFs, YouTube videos or plain text, or start from an industry template. When it can't answer something, the question appears on your Questions page; answer it once and it uses that answer from then on.
Can it answer calls on my existing number?
Yes. You can forward your number to a Nimmi number, or get a new one. Indian numbers come through Exotel and need your Certificate of Incorporation and GST certificate; numbers in other countries are available instantly.
What happens when a customer wants a real person?
On chat and WhatsApp, the conversation moves to your team's Live chat. On calls, it transfers to your number, with a short brief you hear first. Outside business hours, it takes a message instead.
Is it allowed to call my leads automatically?
Only people who asked to be called or agreed to it. The assistant says it's automated and that the call may be recorded, honours requests to stop, and keeps a do-not-call list, in line with TRAI rules.
Can I try it before paying?
Yes. Building and testing are free, including 30 minutes of test calls from your browser or phone. You pay for a plan when you put an assistant live.
What counts as an AI reply?
Each answer your assistant writes in website chat or WhatsApp. Replies your team sends from Live chat don't count. If you reach your plan's limit, we'll let you know before anything stops, and you can move up a plan.
Set up your assistant today. Answer every customer tomorrow.
Free to build and test. No card needed.